SHOP POLICIES

FORMS OF PAYMENT

We accept the following payment methods, securely via Shopify, including American Express, Apple Pay, MasterCard, PayPal and VISA.

All prices listed on our website, are in $CAD.

 

PRIVACY POLICY

We respect your privacy and will not share your information with any third parties, and promise to use your personal information for delivery, and communication purposes only.

 

SHIPPING POLICY

BLACK BAR CREATIVE STUDIO offers international shipping with Canada Post.   

For in stock items, please allow for 1 to 3 business days for packing and processing.  

Please note, some countries have additional custom and duty charges, that are strictly the responsibility of the purchaser. Once shipped, any lost or damaged packages are not our responsibility. We ask that you please review your shipping address before placing your order, as we are not responsible for any incorrectly entered shipping addresses.

We additionally offer free local pick up in Edmonton, AB Canada only. This option can be selected during checkout.

 

RETURN POLICY

Please note, due to variations of monitors and browsers, items photographed may appear differently in person. We do our best to accurately represent our jewelry, and try to make any differences minimal.

Should you have any questions or concerns about your jewelry purchases, please email us (within 14 days of original delivery date), at blackbarcreativestudio@shaw.ca, to discuss any returns, refunds, and or exchanges. 

Any items returned, refunded, or exchanged, MUST be received in its original packaging and in unworn, new condition, accompanied by the original receipt

Please note, items wanting to be returned / refunded / exchanged, will be reviewed by a case to case basis. For any accepted returns, only the product amount will be refunded, as the shipping fees are non refundable.